Practical compliance guidance

Transport Compliance Support

Clear, practical support to help goods vehicle operators understand their responsibilities, strengthen their systems and operate confidently under their licence.

Specialist support

Restricted Operator Licence Support

A restricted Operator Licence allows a business to carry its own goods, but it still brings significant legal responsibilities. Unlike standard licence holders, restricted operators are not normally required to appoint a professionally competent Transport Manager, which can leave businesses without regular specialist guidance. We provide practical support with drivers’ hours, vehicle maintenance, record keeping, defect reporting, operating centre requirements and the undertakings attached to your licence, helping you put proportionate systems in place and remain compliant.

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Restricted licence holder?

You do not have to manage compliance alone.

Whether you operate one vehicle or a growing fleet, we can review your current arrangements, explain what is expected and help you address gaps before they become serious problems.

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How we can help

Support throughout the life of your Operator Licence.

Advice can be tailored to a new application, a specific compliance concern or the ongoing needs of your operation.

01

Operator Licence Applications

We can guide you through the Operator Licence application process, including choosing the correct licence type, preparing the required information and understanding the undertakings you will make. Our aim is to help you submit a clear, properly prepared application and avoid preventable delays.

02

Finding a Transport Manager

Standard national and international licence holders need a suitably qualified and professionally competent Transport Manager. We can help identify an experienced freelance Transport Manager whose location, availability and knowledge are appropriate for your fleet, operating centres and type of work.

03

Operating Centres & Maintenance Contracts

We provide advice on the suitability of proposed operating centres and the practical information needed for an application. We can also help you understand maintenance contract requirements, inspection frequencies, facilities and the arrangements needed to demonstrate that vehicles and trailers will be kept roadworthy.

04

General Operator Obligations

Holding an Operator Licence involves continuing responsibilities, not simply obtaining the licence. We can explain your undertakings and help with systems covering drivers’ hours, tachographs, vehicle checks, defect reporting, maintenance records, load security, notifications and effective management control.

05

Public Inquiry Support

If you have been called to a Traffic Commissioner’s Public Inquiry, early preparation is essential. We can help you understand the issues raised, organise relevant records, review the steps already taken and identify practical improvements that demonstrate how compliance will be achieved and maintained.

06

Remote Compliance Audits

Our remote audits provide a practical review of your compliance systems without requiring an initial site visit. By examining documents, records and procedures, we can highlight weaknesses, explain the level of risk and provide a prioritised action plan to help you improve.

Need help with transport compliance?

Tell us about your licence, fleet or current concern and we’ll help you identify the right next step.

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